Sol Beauty by Jess LLC – Terms & Conditions
Last Updated: November 9, 2026
Welcome to Sol Beauty by Jess LLC ("we," "our," or "us"). By purchasing a membership, booking a service, buying a package, or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before completing your purchase.
1. Memberships (Sol Glow Club & Sol VIP Glow Society)
Billing and Auto-Renewal: Monthly memberships are recurring subscriptions. By signing up, you authorize us to automatically charge your card on file on your recurring monthly billing date for the agreed-upon membership fee.
Initial Commitment: Memberships carry an initial commitment period (e.g., a 3-month initial commitment for the Sol Glow Club, as specified at checkout). Canceling before the commitment period ends may be subject to an early termination fee.
Cancellation Policy: Following the initial commitment period, memberships may be canceled at any time by providing at least 30 days' written notice prior to your next billing cycle. Cancellation requests can be submitted via email or through your account portal.
Unused Treatments: Monthly treatments do not accumulate indefinitely. Unused treatments must be used within the billing month or according to specific plan rollover rules (up to 30 days, where applicable), after which they expire. They have no cash value.
Non-Transferability: Membership pricing, discounts (such as 10% or 20% off retail), perks, and treatments are strictly personal to the enrolled member and cannot be shared, gifted, or transferred to any other individual.
2. Service Packages (e.g., Beauty Brow)
Expiration Date: Pre-paid service packages and bundles (such as the 3-pack Beauty Brow bundle) are valid for 6 months from the date of purchase, unless otherwise stated. Any unused sessions remaining after the expiration date will automatically expire and become void.
Refunds on Packages: Pre-paid packages are non-refundable once purchased, except where required by law. Unused portions may not be exchanged for cash.
3. Booking, Cancellation, and No-Show Policy
Appointment Notice: We respect your time and ask that you respect ours. We kindly request at least 24 hours' notice to cancel or reschedule any appointment.
Late Cancellations & No-Shows: Cancellations made with less than 24 hours' notice, or failure to show up for a scheduled appointment, will result in a fee equal to 50% of the scheduled service value (or forfeiture of one prepaid session/membership treatment for package holders).
Late Arrivals: If you arrive more than 15 minutes late for your appointment, we may need to shorten or reschedule your service to ensure subsequent clients are not delayed. Full service fees will still apply.
4. Refund and Retail Return Policy
Services and Memberships: All service fees, custom facial treatments, peels, and membership dues are final sale and non-refundable.
Retail Skincare Products: Unopened and unused retail products may be returned within 14 days of purchase for a full refund or exchange with a valid receipt. Opened, used, or final-sale products cannot be returned or refunded.
5. Health Disclosures and Right to Refuse Service
Client Health Responsibility: Skin treatments (such as chemical peels, dermaplaning, and specialized facials) require accurate health disclosures. You agree to inform your esthetician of any changes to your medical history, skin sensitivities, pregnancies, or medications (such as retinoids or Accutane) prior to every treatment.
Right to Refuse Service: Sol Beauty by Jess LLC reserves the right to refuse service to any client for medical contraindications, inappropriate behavior, safety concerns, or failure to comply with salon policies.
6. Limitation of Liability
Sol Beauty by Jess LLC, its owners, and its employees shall not be held liable for any adverse reactions, skin sensitivities, or injuries resulting from undisclosed medical conditions, failure to follow post-treatment home care instructions, or standard risks associated with professional esthetic treatments